Refund Policy
We want you to be completely satisfied with our services. Please review our refund policy below.
At SportsAPI360, we are committed to providing high-quality API services. If you are not satisfied with our services, you may be eligible for a refund under specific conditions: API usage must not exceed 10% of purchased hits and refund requests must be submitted within the first 3 days of subscription purchase.
Send Refund Request
Send an email to our support team with your refund request. Include all necessary information to help us process your request quickly.
Email Address:
Information Verification
Our team will verify your account information, subscription details, and the reason for your refund request.
Required Information:
- • Account email address
- • Subscription ID or transaction ID
- • Current API usage statistics
- • Date of purchase (must be within 7 days)
- • Detailed reason for refund request
- • Any supporting documentation
Processing & Completion
Once verified, we will process your refund within 3-5 business days. You will receive a confirmation email when the refund has been processed.
Eligible for Refund
- • API usage ≤ 10% of purchased hits
- • Request submitted within 7 days of purchase
- • Service downtime exceeding 24 hours
- • Billing errors or duplicate charges
- • Technical issues preventing API usage
- • Unauthorized charges
Not Eligible for Refund
- • API usage exceeds 10% of purchased hits
- • Request submitted after 7 days of purchase
- • Violation of terms of service
- • Change of mind without valid reason
- • Subscription already expired
- • Account suspension due to misuse
API Usage Limit
Refund requests will only be entertained if your total API hits utilized does not exceed 10% of the total purchased hits. Once you exceed this limit, your subscription is considered actively used and refunds will not be processed.
Time Limit
You must report any issues and submit your refund request to our support team within the first 3 days of your subscription purchase. Requests submitted after this period will not be considered for refunds.
- • Refunds will be processed to the original payment method
- • Processing time may vary depending on your bank or payment provider
- • All refund requests are subject to review and approval
- • We reserve the right to deny refund requests that don't meet our criteria
- • Partial refunds may be offered in certain circumstances